We come to you and remote support


Home visits and remote support

 
 
Remote support over the internet
 
We provide home visit and remote support to your home or office. We cover Newcastle, Tyneside and Gateshead. West London and Central London by arrangement. Home visits and remote support are particularly useful if you have bulky equipment to carry, equipment with lots of leads to reconnect, or no access to a car. Or you can’t easily get out of your home or office.

So there’s no need to bring your PC or laptop to us, as we provide help on site, including computer maintenance and training. We provide technical support for any PC or laptop. We deal with all major brands. These include Acer, Asus, Compaq, Dell, HP, Lenovo, Novatech, Packard Bell and Sony.

Wherever you are, some problems can be fixed over the phone and a remote connection. Easy peasy.

Depending on your availability, we can usually respond to your PC and home tech problems very quickly, often the same or next working day.

WeAreGeek.uk can, with your permission, securely connect to your computer and sort out your problems.

The remote software makes it incredibly easy to set and use a connection that lets us take temporary control of another PC from our computer.

Remote support

Remote support
Receive the link and instructions
We’ll email you very simple instructions

 

Remote support
Download
– Download and install the software

 

Remote support
We’re connected
We can now see what’s on your screen, move the cursor around and start working on sorting out your problem.

 

Secure remote connections can allow us to assist you in solving computer problems, either by showing what steps to take via screen sharing, or with permission, taking control of the desktop and performing a task remotely. We can also provide remote tuition using the same technology.

Please contact us if you need to book a call out or a remote connection.